Module 01
WhatsApp AI Inbox
Turn chat into a sales channel without losing the human touch.
Connect Meta WhatsApp Cloud API and every inbound message lands in a three-panel inbox: conversation list, thread, and customer context. A rule-based agent answers FAQs from your knowledge base, looks up order status, and can walk a buyer through a draft order. When the reply needs judgment, agents take over in one click.
- Webhook pipeline on the WhatsApp queue
- Knowledge base for FAQs and policies
- Order-flow state machine for guided selling
- Human takeover without losing thread context